We rely on data from TFL to populate our London Underground live maps, currently we are getting no data for the majority London’s tube lines. TFL have told us this is connected to the ongoing security incident they are responding to, which you can read more about here – https://tfl.gov.uk/campaign/cyber-security-incident
Although our London Underground boards aren’t lighting up as they should, this is a problem with our data sources, and not the boards themselves. As soon as we receive data again from TFL our boards will light up again.
The Guardian go into a bit more detail on what is going on here: https://www.theguardian.com/uk-news/article/2024/sep/06/transport-for-london-cuts-data-feeds-to-travel-apps-citymapper-amid-cyber-attack
To check on the status of our data sources (including seeing how many arrivals we are receiving for each line), you can check our status page – https://www.traintrackr.co.uk/status
There currently isn’t anything we can do to speed this up, so for now we have to wait for them to complete the work and get us connected again.
Update: We’ve built a temporary solution to the problem